TERMS & CONDITIONS
Ι. GENERAL TERMS AND CONDITIONS OF DISTANCE SELLING AND CONTRACTUAL AGREEMENTS THROUGH THE WEB STORE The website http://www.fearlessgoalkeepers.com is a web store selling goods through the internet (“Store”) created and operated by the sole proprietorship named ANGELOPOULOS DIMITRIOS TOU GEWRGIOU. For more information regarding us, please read: Ι.1 «Contractor».
The following terms and conditions will apply regarding the use of the web store http://www.fearlessgoalkeepers.com. Anyone entering and trading or using our Store’s services (“User” or “Customer”, depending on whether one purchased a product) acknowledges that they are fully aware of the terms and conditions and, on placing any purchase order for any products agrees to be bound by and accept the terms and conditions listed below, without any exceptions. If a User does not agree with these terms, they should refrain from entering and using the Store, as well as placing any orders or using any services the Store provides. These terms and conditions are subject to change, although any order placed before any change was made is not affected. Any changes in terms of sales are binding after being posted on the Store, and any order placed before that date is unaffected. 1. CONTRACTOR The contractor regarding every order placed through the Store http://www.fearlessgoalkeepers.com is the sole proprietor: ANGELOPOULOS DIMITRIOS TOU GEWRGIOU
K. PALAIOLOGOU 54
14671, NEA ERYTHRAIA GREECE
VAT NUMBER: EL158579261
TEL: +30 2106205183
EMAIL: email@example.com In regards to the aforementioned General Terms and Conditions of Use and Sale the terms «http://www.fearlessgoalkeepers.com/store», «http://www.fearlessgoalkeepers.com», «FEARLESS», «company», «store», «we», «us» refers to the above proprietor. 2. CONTRACTUAL AGREEMENT
Products shown in the Store do not represent a binding contractual agreement, but merely an invite for a binding offer. When a Customer submits an offer, by selecting the order option, they submit a binding offer for a contractual agreement. The confirmation of said order does not imply a contractual agreement. The final acceptance of your offer takes place, depending on the selected payment option, by charging the requested amount in the specified credit/debit card, the payment order or the shipment of the selected goods. For submitting an order via the Store http://www.fearlessgoalkeepers.com the following are required: Α) Filling a registration form for a contractual agreement or buy as a guest (no registration required)
Β) The unreservedly acceptance of the terms of sale and the conditions posted on the website.
Orders are accepted only by Customers over the age of 18. An order is completed after the 3 following steps: Step 1: Select throughout the websites’ pages every product to buy, choosing its size, colour and printing, and adding it to the “Cart”, where every item for purchase is saved.
Step 2: Here, you are asked to log-in, in case you are a registered member, or make a new registration, by filling the specified information. You are given the option of buying as a guest, by providing the necessary information for every purchase.
Step 3: You are asked to provide the following information, regarding: The purchase:
if you want a receipt or invoice,
billing address and information, and
shipping address and information, should it be different from the billing address The payment:
Detailed payment options are listed in the following section Ι.2 «Payment Options» To finalize your order, you are asked to accept the terms and conditions of the sale, which we urge you to read before completing your order, and then you can press the «Order» button. You get to review your order before it is completed. Once you have placed your order, you will receive a confirmation e-mail that verifies we have received your order and states its information ("order received"). In case you do not receive a confirmation e-mail, or a call by our representatives to confirm your order, you are inquired to inform us without delay, as it is possible that there is something wrong with the contacting information you have provided. We are in no way responsible for any misinformation provided resulting in us being unable to contact you. Payment Options
For the facilitation of anyone willing to order from our store, we offer the following payment options:
- Credit/Debit/Prepaid card issued by Visa, MasterCard, Maestro, American Express & Diners
- Bank Transfer
The shipping of any order takes place in Greece, and is handled by ELTA Courier. For delivery to Cyprus the orders are handled by Skynet Express and for the rest of Europe by UPS. Provided that an order is accepted and the products are available, it is usually delivered within 1-3 workdays. By completing your purchase, you receive a tracking number, with which you can track your order in ELTA Courier, Skynet Express, or UPS website respectively. In case of an error regarding your order (wrong product, pricing, etc), you are to inform us by contacting: Phone: +30 2106205183
E-mail: firstname.lastname@example.org In case of a worn-out product, we urge you to report said product to the employer of the shipping company immediately and to document the state of attrition. This does not limit your right of warrant.
You can decline the acceptance of worn-out products, or return them to us. Please, do not hesitate to reach out to us for further information. Contact Information: Phone: +30 2106205183
E-mail: email@example.com The delivery address is stated by the customer. Possible loss of goods lies with the customer upon accepting the delivery.
If, due to force majeure (i.e. adverse weather conditions, strikes, etc.), we are unable to deliver your products at the appointed time, we will contact you through e-mail in order for you to confirm whether you wish the completion of you order or not, under said circumstances. We shall not be liable for any situation arising without our fault and shall do whatever is humanly possible for your best service.
FEARLESS shall not be liable for any delay in delivery caused by the shipping company (and its associates). Shipping Costs
Shipping is free for orders over 15€ and there is a 5€ fee for lower order cost. Shipping cost regarding Greece is free for orders over 15€ and there is a 2€ fee for lower order cost. Shipping cost regarding Cyprus is free for orders over 15€ and there is a 5€ fee for lower order cost. Retention of Τitle
Title to the goods shall remain vested in us and shall not pass to the customer until the purchase price has been paid in full and received by us. To safeguard said retention, we may demand immediate delivery of the good, excluding all kinds of retention, unless counterclaim is undeniable or otherwise legally disputed. 3. CANCELATION
If you change your mind before delivery, you have the right to cancel your order. To cancel an order, send a mail to this address: firstname.lastname@example.org or call: +30 2106205183 (local landline charge according to your telecom provider's pricing policy). If the order has already been paid in full, and it is not yet dispatched by the shipping company, we shall refund you completely in the same manner of payment. In case your order has been shipped, you will be refunded, in the same manner of payment, when the products are returned to us. 4. RIGHT OF WITHDRAWAL
Withdrawal Exercise Every client by their status as a customer, according to the provisions of the applicable law (Greek Law article 1 n. 2251/1994), retain the following right of withdrawal. Right of withdrawal does not apply to contracts regarding supply of goods that are not standardized, or production of which is custom made and adjusted by the personal needs of the buyer.
Should you change your mind, after receiving the goods, you may withdraw from the sale. You may return the goods you have purchased within 14 days of delivery, with the receipt of purchase, order form, order confirmation e-mail, or card stub (in case the payment was via a card). To return the goods, you may send your inquiry in writing, by filling this form at: email@example.com. For any information you may need, you can contact us at: +30 2106205183 (local landline charge according to your telecom provider's pricing policy).
If you are unable to return the goods you have purchased from our on-line store, our collaborating shipping company can accommodate you for a charge, same as the one that was charged for the goods to be shipped in the first place. Whichever method you choose to return the goods, the claim of withdrawal is set at the date it was submitted to us. Withdrawal is unexcused and comes with no charge. Should the goods be delivered, the buyer is to return said goods, in perfect condition, to the total of its parts, forms included, and the packaging in mint condition. Goods returned are only accepted when the buyer has paid all shipping costs regarding the return. Goods returned have to be in perfect condition, and the package closed. The expenses regarding the return fall to the buyer, unless a warranty due to factory defect covers said cost. If you were to open the product, you have to ensure that it is in perfect condition when returned, and all parts included. You have to ensure the quality of the goods until they are delivered to us, or the collaborating shipping company. Besides the rights due to the return policies, every right regarding the consumer as stated by the legislations and laws regarding the contractual agreement applies, as well as any right that comes out the customer’s right of withdrawal.
In case of withdrawal, you have to fill the following form. Price refund In case you qualify for a refund, we will reimburse you for the products returned the same way the transaction was originally completed, unless you wish for a different way, that you will inform us in writing. After a withdrawal, in some special cases, we may be unable to reimburse you the same way the transaction was originally completed. In such a case, we will reach out to agree on another way of payment. You will, in no way, bear any additional costs. The reimbursement of the returned products takes places as soon as possible. The act takes place after you have informed us, in writing, for the withdrawal and we have received the products no later than 14 days, should they have been delivered to the collaborating shipping company. You are expected to cover loss of or damage of goods, should it take place after any unnecessary handling or quality/functionality testing.
If a product is worn-out or otherwise flawed (i.e. incomplete shipment), or in a case of lack of conformity with article 534 of the Greek Civil Code, you retain your full legal rights against us. The valid time period of the guarantee is 24 months, counting from the day the products were delivered to you. In any case the products are to be accompanied by their legal documents and receipt of delivery. You are expected to exercise you aforementioned rights within thirty (30) calendar days from the day after the products were delivered to you, provided you have returned the products in question to us. Limitation of liability FEARLESS does not guarantee the availability of the products on display in the web-store. Should we be unable to provide the product requested, we have to cancel the order. We shall inform you via email in such a case. FEARLESS always acts in good faith and within the context of the law and the specified General Terms. Therefore, we have taken, and continue to take the necessary steps so as: (a) the website operates consistently without problems, malfunctions, delays and other errors,
(b) the data and information administered and transferred through the website remain unaltered and secure,
Alternately, it is advised to seek the extra-judicial arbitration via the European Carrier for Alternative Dispute Resolution. Specifically, Directive 2013/11/EC, that was incorporated in Greece with the CMD 70330/2015, advocates the possibility of resolving a consumer dispute electronically via the ADR (Alternative Dispute Resolution) throughout the European Union. Should a customer holding the status of consumer (a natural who is acting outside the scope of an economic activity) come across any type of hindrance while making a purchase in our store, they may begin the ADR process, by accessing the platform for electronic dispute resolution, available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage