Termeni de utilizare

Company Information and Scope

Scope and Related Policies

These Terms apply to all visitors, users, customers, account holders, and any other persons accessing or using the Site or purchasing products through it. They govern all distance sales contracts concluded through the Site unless expressly agreed otherwise in writing.

The following documents form an integral part of these Terms and should be read together with them:

Privacy Policy
Shipping Policy
Refund Policy
Legal Notice
Cookie Policy (where applicable)
Any product-specific instructions, promotional terms, Gift Card Terms, Fearless Lab – Custom Fit instructions, or other policies published for specific products, services, or campaigns.

If any provision of these Terms conflicts with a more specific policy, the more specific policy shall prevail solely with respect to the subject matter it regulates.

Acceptance of Terms

By accessing or using the Site, creating an account, subscribing to our communications, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with all policies incorporated by reference.

If you place an order on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

We may update these Terms from time to time to reflect changes in our business operations, products, services, legal obligations, or applicable regulations. Any amendments will apply only to orders placed after the updated Terms have been published on the Site, unless otherwise required by mandatory law.

Eligibility and Customer Responsibilities

Orders may only be placed by individuals who have the legal capacity to enter into binding contracts under applicable law and who are at least eighteen (18) years of age.

You are responsible for ensuring that all information you provide is accurate, complete, current, and truthful, including your name, billing address, shipping address, telephone number, email address, payment details, and any product selections, personalization requests, measurements, or other information required for your order.

We shall not be liable for any delay, failed delivery, additional costs, or inability to fulfil an order resulting from inaccurate, incomplete, outdated, or misleading information provided by you.

Products, Pricing, Orders and Payments

Product Availability and Product Information

All products displayed on the Site are offered subject to availability. The display of products on the Site constitutes an invitation to purchase and does not constitute a binding offer by Fearless Goalkeepers.

While we make every reasonable effort to ensure that product descriptions, specifications, sizing information, pricing, images, colours, stock availability, and other content are accurate, occasional errors may occur. Product colours, prints, packaging, materials, textures, and minor finishing details may differ slightly from those displayed on your screen due to photography, monitor settings, manufacturing processes, or natural variations in materials.

If a product becomes unavailable after an order has been placed, we reserve the right to cancel the affected item or the entire order and provide an appropriate refund.

Pricing and Pricing Errors

Unless otherwise stated, all prices displayed on the Site are shown in Euro (€). Prices include applicable VAT where required by law. Any taxes, customs duties, import duties, brokerage fees, or other charges imposed by the destination country for orders shipped outside the European Union are the sole responsibility of the customer.

We reserve the right to modify product prices at any time before an order is placed. Price changes shall not affect orders already accepted, except where an obvious pricing, typographical, technical, or system error has occurred.

If a product has been listed with an incorrect price or materially inaccurate information due to an error, we reserve the right to cancel the order before dispatch and issue a full refund. Where appropriate, we may contact you to confirm whether you wish to proceed with the order at the correct price.

Order Placement and Contract Formation

To place an order, you must complete the checkout process, provide all required information, select your preferred payment method, review your order carefully, and submit it using the order confirmation button.

After submitting your order, you will receive an email confirming that your order has been received. This confirmation does not constitute acceptance of your order.

A binding sales contract is formed only when we send you a dispatch confirmation email or otherwise communicate our acceptance by commencing fulfilment of your order. All orders remain subject to product availability, payment verification, fraud prevention procedures, and compliance with these Terms.

We reserve the right to refuse or cancel any order, in whole or in part, for legitimate reasons, including but not limited to product unavailability, payment authorization failure, suspected fraud, pricing or technical errors, shipping restrictions, legal or regulatory requirements, abusive behaviour, or breach of these Terms.

Where payment has already been received for a cancelled order, we will refund the corresponding amount without undue delay.

Payment Methods and Billing

We accept the payment methods displayed during the checkout process. Available payment methods may change from time to time without prior notice and may vary depending on your location, order value, or other operational considerations.

By submitting payment information, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.

Payments may be processed by independent third-party payment service providers. Their services are governed by their own terms and privacy policies. Fearless Goalkeepers does not store complete payment card information and processes payment-related data only as permitted by applicable law and our Privacy Policy.

Invoices, receipts, or other legally required tax documents will be provided electronically unless otherwise required by applicable law.

Retention of Title and Transfer of Risk

Ownership of the products shall remain with Fearless Goalkeepers until full payment has been received in cleared funds, to the extent permitted by applicable law.

The risk of loss of or damage to the products passes to you upon delivery in accordance with applicable consumer protection legislation and these Terms.

Shipping, Cancellation, Withdrawal, Returns, and Refunds

Order Processing, Dispatch, and Tracking

Orders for in-stock, non-personalized products are generally processed and dispatched on the same business day, provided they are placed before the applicable daily cut-off time. However, processing times may occasionally be extended due to high order volumes, operational requirements, or circumstances beyond our reasonable control.

Custom Fit, personalized, printed, or made-to-order products require additional production time. Production of Custom Fit products begins only after the successful completion and confirmation of the Fearless Lab Form. Estimated production times for such products are communicated on the relevant product pages or within the Custom Fit section of these Terms.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor your shipment through the carrier's website.

All delivery times displayed on the Site, during checkout, or in any post-purchase communication are estimates only and are not guaranteed. Delivery may occasionally be delayed due to carrier operations, adverse weather conditions, customs procedures, peak shipping periods, or other circumstances beyond our reasonable control.

Shipping Charges and Delivery Estimates

Standard shipping is free for orders over €50.

Where available, customers may select Express Delivery during checkout for an additional charge of €5, with an estimated transit time of 1–2 business days.

For orders below the free shipping threshold, the applicable shipping cost will be displayed during checkout before payment is completed.

Estimated delivery times after dispatch are:

Greece: Standard Delivery: 1–3 business days. Express Delivery (where available): 1–2 business days.
European Union: Standard Delivery: 1–3 business days. Express Delivery may be available during checkout depending on the destination.
United Kingdom: Shipping is currently unavailable.
United States & Canada: Shipping is currently unavailable.
Rest of the World: Shipping is currently unavailable.

Delivery estimates begin once the order has been dispatched and should not be interpreted as guaranteed delivery dates.

Customs, Import Charges, and International Deliveries

At present, Fearless Goalkeepers ships only to Greece and countries within the European Union.

Should international shipping outside the European Union become available in the future, any applicable customs duties, import taxes, brokerage fees, local taxes, or similar charges imposed by the destination country shall be the sole responsibility of the customer unless expressly stated otherwise at checkout.

Wrong Address, Failed Delivery, Refused Delivery, and Returned Parcels

You are responsible for providing accurate and complete shipping information when placing your order.

If a parcel is returned to us because an incorrect or incomplete shipping address was provided, the shipment was not collected, delivery was refused without legal justification, or delivery failed due to circumstances attributable to you, we may require payment of the applicable re-shipping costs before dispatching the order again.

Where an eligible refund is requested after such a return, we reserve the right to deduct any unrecoverable shipping, handling, or return costs to the extent permitted by applicable law.

Lost, Damaged, or Incomplete Shipments

If your parcel arrives visibly damaged, appears to have been tampered with, or is incomplete, you should notify the carrier where possible, retain the original packaging, take clear photographs, and contact us within 14 days of delivery.

If a shipment is confirmed by the carrier to have been lost before delivery, we will, subject to stock availability, either dispatch a replacement or issue a full refund.

Where tracking confirms successful delivery, we may require additional investigation before determining the appropriate remedy.

Cancellation Before Dispatch

You may cancel your order at any time before it has been dispatched by contacting us at info@fearlessgoalkeepers.com or by using any cancellation functionality made available on the Site.

If your order has not yet been dispatched, we will cancel the order and issue a full refund using the original payment method or another mutually agreed refund method.

For Custom Fit, personalized, or printed products, cancellation is also possible before production has commenced. Once production has started, cancellation is no longer possible because these products are manufactured specifically according to your individual specifications.

For Custom Fit products, production begins only after the Fearless Lab Form has been completed and confirmed. Changes to measurements, specifications, or selected options may be requested within 48 hours after submission of the Fearless Lab Form. After this period, production is considered to have commenced and no further modifications or cancellations can be accepted.

Right of Withdrawal

If you are a consumer residing within the European Union, you have the statutory right to withdraw from your purchase of eligible products within 14 days from the day you, or a third party designated by you, receives the goods, without giving any reason.

To exercise your right of withdrawal, you must submit an unequivocal statement of your decision through your Order History page, where available, or by contacting us using the contact details provided in these Terms.

Returned products must be sent back without undue delay and, in any event, no later than 14 days after notifying us of your decision to withdraw.

The statutory right of withdrawal does not apply to products manufactured according to your specifications or clearly personalized, including but not limited to Custom Fit goalkeeper gloves, products with custom printing, name or number printing, flag printing, or any other customer-specific modification, except where mandatory law provides otherwise.

Returns and Exchanges

In addition to your statutory rights, we offer the following commercial return and exchange policy.

Eligible products may be exchanged within 30 days of delivery, provided they are unused, in their original condition, and returned with their original packaging and all accompanying accessories.

We also offer free returns for eligible products. Return shipping costs are covered by Fearless Goalkeepers.

Products with any type of personalization or printing, including Custom Fit goalkeeper gloves, products with custom ID printing, name or number printing, flag printing, or any other customer-specific modification, cannot be returned or exchanged unless they are defective or mandatory law provides otherwise.

Return or exchange requests should be submitted through your Order History page. If this option is unavailable, you may contact us at info@fearlessgoalkeepers.com or through one of our official social media channels.

Refund Processing

Once an eligible returned product has been received and inspected, your refund will be processed within 14 days using the original payment method or another mutually agreed refund method.

The original shipping cost is non-refundable.

Where an order originally qualified for free shipping but, following a partial return, no longer meets the applicable free shipping threshold, the standard shipping cost applicable to the original order will be deducted from the refund.

No refund will be issued for personalized products, including Custom Fit goalkeeper gloves, printed products, or products manufactured according to your specifications, unless the product is defective, non-conforming, or otherwise refundable under mandatory applicable law.

If a returned product is found to have been used, damaged after delivery for reasons not attributable to us, altered, incompletely returned, or otherwise fails to satisfy the applicable return conditions, we reserve the right to refuse the return, reduce the refund where legally permitted, or return the product to you.

Returns, Exchanges and Warranty

The following conditions apply to returns, exchanges and warranty claims:

Unused standard products may be returned or exchanged. Return shipping is covered by Fearless Goalkeepers, and you may choose either a refund or an exchange.OVERVIEW
Welcome to Fearless Goalkeepers! The terms "we", "us" and "our" refer to Fearless Goalkeepers. Fearless Goalkeepers operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Fearless Goalkeepers is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Fearless Goalkeepers reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Fearless Goalkeepers confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Fearless Goalkeepers may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Fearless Goalkeepers, its affiliates or licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Fearless Goalkeepers, Shopify or any third party. Unauthorized use of the Services may be a violation of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Fearless Goalkeepers.
Fearless Goalkeepers's names, logos, product and service names, designs, and slogans are trademarks of Fearless Goalkeepers or its affiliates or licensors. You must not use such trademarks without the prior written permission of Fearless Goalkeepers. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk.
We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANT: This section accurately characterizes Shopify's relationship with your store and should not be removed or modified.]
Fearless Goalkeepers is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Fearless Goalkeepers. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Fearless Goalkeepers, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Fearless Goalkeepers.

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use. We may, for example, use our rights under this license to operate, provide, evaluate, enhance, improve and promote the Services and to perform our obligations and exercise our rights under the Terms of Service.
You also represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Fearless Goalkeepers, Shopify or users of the Services, or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, or pretext the services; (e) use any robot, spider, scraping, data gathering and extraction tools, automatic devices or processes, AI tools (such as agentic AI) or automated or manual means to access the Services; or (f) interfere with, bypass, or circumvent the security or authorization features, robot exclusion headers, or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Fearless Goalkeepers, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Fearless Goalkeepers, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless Fearless Goalkeepers, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Fearless Goalkeepers is headquartered. You and Fearless Goalkeepers consent to venue and personal jurisdiction in such courts.

SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at orders@fearlessgoalkeepers.com.
Our contact information is posted below:
[INSERT TRADING NAME]
orders@fearlessgoalkeepers.com
[INSERT BUSINESS ADDRESS]
[INSERT BUSINESS PHONE NUMBER]
[INSERT BUSINESS REGISTRATION NUMBER]
[INSERT VAT NUMBER]
Unused standard products requiring a size exchange may be exchanged free of charge. Return shipping is covered by Fearless Goalkeepers.
Personalized or printed products cannot be returned or exchanged unless they are defective or applicable law provides otherwise. Return shipping is initially paid by the customer and will be reimbursed if the product is confirmed to be defective. In such cases, only the remedies required under applicable consumer protection laws are available.
Custom Fit products cannot be returned or exchanged unless they are defective or applicable law provides otherwise. Return shipping is initially paid by the customer and will be reimbursed if the defect is confirmed. Only statutory warranty remedies are available.
Defective or non-conforming products may be returned. Return shipping is covered by Fearless Goalkeepers. Depending on the circumstances and applicable law, the available remedy may include repair, replacement, price reduction or a refund.
Orders with an incorrect shipping address provided by the customer cannot be refunded or exchanged. If the parcel is returned, it may be re-shipped after payment of the applicable shipping costs or refunded after deduction of any applicable costs.
Refused or uncollected parcels are not eligible for free return or exchange. They may be re-shipped after payment of the applicable shipping costs or refunded after deduction of any applicable costs.
Used or damaged products are not eligible for a refund or exchange.
Normal latex wear resulting from regular use is considered normal product wear and is not covered by the warranty.

Product-Specific Terms and Customer Content

Personalized Products

For the purposes of these Terms, "Personalized Products" means any product manufactured, printed, customized, modified, or otherwise produced according to your individual instructions or specifications. This includes, but is not limited to, products with custom ID printing, names, numbers, initials, flags, custom text, design modifications, special sizing requests, or any other customer-specific customization.

As Personalized Products are manufactured specifically for you and cannot reasonably be resold to another customer, they are excluded from cancellation, return, exchange, and refund rights once production has commenced, except where the product is defective, non-conforming, or where mandatory applicable law provides otherwise.

You are solely responsible for ensuring that all personalization details submitted by you are accurate, including spelling, names, numbers, measurements, colours, sizing selections, and any other information provided during the ordering process. Fearless Goalkeepers accepts no responsibility for errors resulting from incorrect or incomplete information supplied or approved by you.

Fearless Lab – Custom Fit Products

Fearless Lab – Custom Fit products are individually manufactured according to the measurements, fit preferences, and specifications you provide through the Fearless Lab process.

Production begins only after the Fearless Lab Form has been fully completed and confirmed. Until that point, your order remains pending production.

You may request changes to your submitted measurements or specifications within 48 hours after completing the Fearless Lab Form. Once this period has expired, production is considered to have commenced and no further changes, cancellations, returns, or exchanges can be accepted, except where the product is defective or mandatory applicable law provides otherwise.

Because every Custom Fit product is manufactured exclusively for the individual customer, its fit and performance depend directly on the accuracy of the measurements and information provided during the ordering process. You are solely responsible for the accuracy of all submitted measurements and specifications.

Minor dimensional tolerances, slight aesthetic differences, or small variations resulting from the handcrafted manufacturing process do not constitute manufacturing defects, provided the product substantially conforms to the approved specifications.

Product Care and Natural Latex Wear

Goalkeeper gloves are high-performance sports equipment designed for demanding use. The latex palm is a consumable performance material and naturally wears over time through normal use.

The lifespan of latex varies depending on numerous factors, including the playing surface, frequency of use, goalkeeper technique, weather conditions, maintenance, storage, washing methods, and whether the gloves are used primarily for training, matches, or both.

Natural grip reduction, abrasion, tearing caused by play, palm wear, finger friction, and gradual deterioration of the latex are normal characteristics of goalkeeper gloves and do not, by themselves, indicate a manufacturing defect.

The use of gloves on artificial turf, hard ground, abrasive surfaces, concrete, or poor-quality pitches significantly accelerates latex wear and may considerably reduce the product's lifespan.

Improper care, including incorrect washing, drying, storage, excessive heat exposure, or failure to follow the recommended care instructions, may also negatively affect the performance and durability of the gloves.

For best performance and longevity, customers should always follow the care instructions supplied with the product and those published on the Site.

Normal wear resulting from use is not covered by warranty and does not constitute a lack of conformity under applicable consumer protection laws.

Warranty and Claims Process

Nothing in these Terms limits or excludes your mandatory statutory rights under applicable consumer protection legislation.

If you believe that a product is defective or otherwise not in conformity with the contract, you should contact Fearless Goalkeepers as soon as reasonably possible and provide:

your order number;
a detailed description of the issue;
clear photographs showing the entire product together with close-up images of the alleged defect; and
any additional information reasonably requested to assess your claim.

Where necessary, we may request further photographs, proof of purchase, information regarding the product's use and care, or require the product to be returned for technical inspection.

Once we have received all required information, we will review your claim as promptly as reasonably possible. If inspection of the physical product is necessary, we will provide you with return instructions and keep you informed throughout the assessment process.

Following our evaluation, we will notify you of the outcome of your claim.

If the product is found to be defective or not in conformity with the contract, we will provide the appropriate remedy in accordance with applicable law. Depending on the circumstances, this may include repair, replacement, a proportionate price reduction, or a full refund. Where applicable, we will also reimburse reasonable return shipping costs.

If the inspection determines that the reported issue results from normal wear and tear, natural latex deterioration, use on abrasive playing surfaces, accidental damage, misuse, improper maintenance, unauthorized modifications, or incorrect measurements or specifications provided by you, the claim may be declined. In such cases, we may return the product to you or, where possible, offer a replacement or alternative solution at your expense.

Our warranty claims process is intended to provide a fair, transparent, and efficient assessment of every claim while fully respecting the mandatory rights granted to consumers under applicable law.

Gift Cards

Fearless Goalkeepers Gift Cards may be purchased and redeemed exclusively through the Site for eligible products available at the time of purchase.

Gift Cards cannot be redeemed for cash, refunded, exchanged for money, or resold, except where required by applicable law.

Where an order paid in whole or in part with a Gift Card is refunded, the refundable amount may be credited back to the original Gift Card or to a newly issued Gift Card, unless mandatory law requires a different refund method.

The available Gift Card values, redemption conditions, validity period, and any additional terms are displayed on the relevant Gift Card page at the time of purchase.

We reserve the right to refuse, suspend, or cancel any Gift Card obtained, used, or transferred through fraud, unauthorized resale, technical manipulation, or any other unlawful or abusive activity.

Promotions and Discount Codes

From time to time, Fearless Goalkeepers may offer promotional campaigns, discount codes, seasonal offers, bundles, or other marketing promotions.

Unless expressly stated otherwise, promotional offers:

are valid only during the published promotional period;
apply only to eligible products specified in the promotion;
cannot be exchanged for cash;
cannot be applied retrospectively to completed orders;
cannot be combined with other promotions or discount codes unless expressly stated otherwise.

We reserve the right to modify, suspend, withdraw, or cancel any promotion where necessary for legal compliance, stock availability, technical errors, pricing mistakes, suspected fraud, abuse, or any activity that compromises the fair operation of the promotion.

User Accounts

You may place orders either as a registered customer or as a guest, where this option is available.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities carried out through your account. You agree to notify us immediately if you become aware of any unauthorized access or security breach involving your account.

We reserve the right to suspend, restrict, or terminate user accounts where we reasonably believe that they have been used fraudulently, unlawfully, abusively, or in violation of these Terms, including repeated abusive return requests, payment fraud, harassment of our staff, unauthorized attempts to access our systems, or any activity intended to interfere with the proper operation of the Site.

Reviews and User Content

We value authentic customer feedback and believe that genuine goalkeeper experiences provide the most reliable information about our products.

Reviews displayed on our Site may originate from trusted third-party marketplaces where Fearless Goalkeepers products are sold, including platforms such as Amazon, Skroutz, eMAG, and other official marketplaces.

We may periodically collect publicly available customer reviews from third-party marketplaces and display them without altering their content, meaning, or rating. Where an aggregated product rating is displayed on the Site, it is calculated using genuine customer reviews collected from these marketplaces and is updated periodically to reflect the real experiences of our community.

If you submit reviews, comments, photographs, testimonials, or other content directly to Fearless Goalkeepers, you grant us a non-exclusive, worldwide, royalty-free license to display, reproduce, publish, and use such content for the operation, improvement, and promotion of our products and services.

You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, fraudulent, offensive, or otherwise violates the rights of others. We reserve the right to refuse, moderate, or remove any content that violates these Terms or applicable law.

Intellectual Property, Liability and Legal Matters

Intellectual Property

All content available on the Site, including but not limited to product designs, photographs, videos, graphics, logos, trademarks, product names, descriptions, software, text, page layouts, databases, and all other intellectual property rights, is owned by or licensed to Fearless Goalkeepers and is protected by applicable intellectual property laws.

You may access and use the Site solely for lawful personal and non-commercial purposes. No ownership rights or licenses are granted to you other than the limited right to use the Site in accordance with these Terms.

You may not reproduce, copy, distribute, modify, publish, scrape, reverse engineer, commercially exploit, or otherwise use any content from the Site without our prior written consent, except where expressly permitted by applicable law.

Acceptable Use

You agree to use the Site only for lawful purposes.

You must not:

use the Site in any manner that violates applicable laws or regulations;
interfere with or disrupt the operation or security of the Site;
introduce malware, viruses, or other harmful software;
attempt unauthorized access to our systems or customer data;
use automated tools, bots, or scraping software without our prior written permission;
commit payment fraud or identity fraud;
infringe the intellectual property or other rights of Fearless Goalkeepers or any third party.

We reserve the right to investigate any suspected misuse of the Site and to take any appropriate technical, contractual, or legal action.

Third-Party Services

The Site may include links to third-party websites, payment providers, logistics providers, social media platforms, or other external services.

These services operate independently from Fearless Goalkeepers and are governed by their own terms and privacy policies. We are not responsible for their content, availability, security, or business practices.

Limitation of Liability

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including your mandatory statutory consumer rights.

To the fullest extent permitted by law, Fearless Goalkeepers shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or data arising from the use of the Site or the purchase or use of our products.

While we make every reasonable effort to ensure that the Site remains secure, accurate, and continuously available, we do not guarantee uninterrupted access or that the Site will always be free from technical errors or vulnerabilities.

Force Majeure

Fearless Goalkeepers shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control.

Such events include, without limitation, natural disasters, severe weather conditions, floods, fires, earthquakes, epidemics, pandemics, governmental actions, war, terrorism, civil unrest, transport disruptions, strikes, labour shortages, customs delays, utility failures, internet or telecommunications outages, cyberattacks, supplier failures, shortages of raw materials, manufacturing interruptions, or any other event that could not reasonably have been anticipated or avoided.

Where a Force Majeure event significantly affects the performance of our obligations, we may suspend performance for the duration of the event, extend estimated delivery or production times accordingly, or cancel the affected order and issue a full refund for any products that cannot reasonably be supplied.

Where reasonably possible, we will keep you informed about the status of any affected order and any measures taken to minimise the impact of such events.

Privacy and Personal Data

Fearless Goalkeepers processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR"), and our Privacy Policy.

Our Privacy Policy explains what personal data we collect, how and why we process it, the legal bases for processing, how long we retain your information, your rights as a data subject, and how you can contact us regarding any privacy-related matters.

By using the Site or placing an order, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for notifying us immediately if you believe your account has been accessed without authorization.

Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them, including any non-contractual obligations, shall be governed by and interpreted in accordance with the laws of Greece and the applicable mandatory provisions of European Union law.

If you are a consumer residing in another Member State of the European Union, you also benefit from any mandatory consumer protection provisions applicable in your country of residence that cannot be excluded by agreement.

If a dispute arises, we encourage you to contact us first so that we can make every reasonable effort to resolve the matter amicably.

Consumers may also use any Alternative Dispute Resolution (ADR) mechanism available under applicable law.

Nothing in these Terms limits your right to bring proceedings before the competent courts granted by mandatory consumer protection legislation.

Language, Severability and Entire Agreement

These Terms may be published in multiple languages for the convenience of our customers.

In the event of any inconsistency or conflict between different language versions, the English version shall prevail, unless mandatory applicable law requires otherwise.

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

These Terms, together with the Privacy Policy, Shipping Policy, Refund Policy, Legal Notice, Cookie Policy (where applicable), and any product-specific policies or promotional terms published on the Site, constitute the entire agreement between you and Fearless Goalkeepers regarding the use of the Site and the purchase of products.

Contact Information

If you have any questions regarding these Terms, your order, returns, warranty claims, or your statutory consumer rights, you may contact us using the details below:

Fearless Goalkeepers

ANGELOPOULOS DIMITRIOS TOU GEORGIOU

K. Palaiologou 54
Nea Erythraia, Attika 14671
Greece

Email: info@fearlessgoalkeepers.com
Telephone: +30 2106205183

Last updated: 8 July 2026