Privacy policy

1. Company Information

This Privacy Policy describes how Fearless Goalkeepers ("Fearless Goalkeepers", "Fearless", "we", "us", or "our") collects, uses, stores, shares, and protects your personal data when you visit or use our website, purchase our products, create an account, participate in the Fearless Lab – Custom Fit process, communicate with us, or otherwise interact with our services.

Fearless Goalkeepers is operated by:

Business Name: ANGELOPOULOS DIMITRIOS TOU GEORGIOU

Business Address:
K. Palaiologou 54
Nea Erythraia, Attika 14671
Greece

VAT Number: EL158579261

Telephone: +30 2106205183

Email: info@fearlessgoalkeepers.com

For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and any applicable national data protection legislation, Fearless Goalkeepers acts as the Data Controller for the personal data processed through this website, unless expressly stated otherwise.

2. Scope of this Privacy Policy

This Privacy Policy applies to all personal data collected through:

• our website located at fearlessgoalkeepers.com;

• customer accounts;

• purchases made through our online store;

• Fearless Lab – Custom Fit services;

• customer support communications;

• email communications;

• social media interactions where applicable;

• promotional campaigns;

• newsletters and marketing communications;

• reviews, testimonials, photographs and other user-generated content submitted to us;

• cookies and similar tracking technologies;

• any other services provided by Fearless Goalkeepers.

This Privacy Policy applies whether you interact with us as:

• a website visitor;

• a customer;

• a registered account holder;

• a subscriber to our newsletter;

• a participant in promotions or giveaways;

• a Fearless Lab – Custom Fit customer;

• or any other individual whose personal data we process.

This Privacy Policy should be read together with our:

• Terms of Service;

• Cookie Policy;

• Shipping Policy;

• Refund Policy;

• Legal Notice;

• and any product-specific policies published on our website.

Where a specific policy contains additional privacy information relating to a particular service, that information supplements this Privacy Policy.

3. Our Commitment to Privacy

Protecting your personal data is important to us.

We process personal data responsibly, transparently, and only for legitimate business purposes. We are committed to complying with the GDPR and all applicable European data protection laws while providing a secure shopping experience for our customers.

Whenever we process your personal data, we apply the following principles:

• lawfulness, fairness and transparency;

• purpose limitation;

• data minimisation;

• accuracy;

• storage limitation;

• integrity and confidentiality;

• accountability.

We only collect the information that is reasonably necessary to provide our products and services, fulfil our legal obligations, improve our business, and enhance your shopping experience.

4. What is Personal Data?

For the purposes of this Privacy Policy, Personal Data means any information relating to an identified or identifiable natural person.

Depending on how you interact with us, personal data may include, for example:

• your name;

• email address;

• telephone number;

• billing address;

• shipping address;

• payment-related information;

• account information;

• purchase history;

• communication history;

• product preferences;

• IP address;

• device information;

• browsing behaviour;

• order history;

• customer support requests;

• marketing preferences;

• measurements submitted through the Fearless Lab – Custom Fit process;

• photographs or other information voluntarily provided to us.

Personal data does not include information that has been irreversibly anonymised so that it can no longer identify any individual.

5. Who This Privacy Policy Applies To

This Privacy Policy applies to anyone whose personal data we process, including:

Website Visitors

Individuals who browse our website without creating an account or placing an order.

Customers

Individuals purchasing products through our website.

Registered Users

Customers who create a Fearless Goalkeepers account.

Fearless Lab – Custom Fit Customers

Customers who submit measurements, fit preferences, photographs, sizing information or other specifications required for the manufacture of Custom Fit goalkeeper gloves.

Newsletter Subscribers

Individuals who subscribe to receive marketing communications, product updates, promotional offers or educational content.

Customer Support Contacts

Individuals contacting us by email, contact forms, live chat, telephone or social media.

Social Media Users

Individuals interacting with our official pages or submitting content to us through social media platforms.

Promotion Participants

Individuals participating in giveaways, contests, ambassador programmes, referral campaigns or other promotional activities organised by Fearless Goalkeepers.

6. Information We Do Not Intentionally Collect

Our products and services are intended for individuals who are legally capable of entering into binding contracts.

We do not knowingly collect personal data from children under the age required by applicable law without appropriate parental consent.

We do not intentionally collect special categories of personal data (sensitive personal data) such as information relating to:

• racial or ethnic origin;

• political opinions;

• religious or philosophical beliefs;

• trade union membership;

• genetic data;

• biometric data used for identification;

• health information;

• sexual orientation.

If you voluntarily provide information falling within these categories without being requested to do so, we ask that you avoid including unnecessary sensitive information.

Where such information is unintentionally received, it will be processed only where permitted by applicable law and only for as long as reasonably necessary.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes in applicable laws;

• new legal obligations;

• updates to our products or services;

• improvements to our website;

• changes in our business operations;

• new payment methods;

• new delivery partners;

• new technologies;

• new marketing services;

• security improvements; or

• other operational requirements.

When material changes are made, we will publish the updated Privacy Policy on this website together with the revised "Last Updated" date.

Where required by applicable law, we will also provide additional notice or obtain your consent before any material changes affecting your rights become effective.

Your continued use of our website after the updated Privacy Policy becomes effective constitutes acknowledgement of the revised Privacy Policy, except where applicable law requires your explicit consent.

8. Categories of Personal Data We Collect

The personal data we collect depends on how you interact with Fearless Goalkeepers, the products or services you use, and the choices you make while using our website.

We collect personal data directly from you, automatically through our website and technologies, and, where appropriate, from trusted third-party service providers.

The categories of personal data we may process include the following.

8.1 Information You Provide Directly

When you interact with our website or communicate with us, you may voluntarily provide personal information including:

Identity Information

• First name

• Last name

• Username

• Account display name

Contact Information

• Email address

• Telephone number

• Billing address

• Shipping address

• Country

• Postal code

Account Information

When you create a customer account, we process information such as:

• login credentials;

• encrypted password;

• account preferences;

• saved addresses;

• wishlist items;

• loyalty information (where available);

• order history;

• communication preferences.

For security reasons, we do not have access to your password in plain text.

8.2 Order Information

When you place an order, we collect information necessary to fulfil our contractual obligations, including:

• products purchased;

• selected sizes;

• quantities;

• personalization options;

• discount codes used;

• Gift Card usage;

• shipping method;

• payment status;

• order value;

• invoice information;

• VAT information where applicable;

• transaction identifiers;

• delivery instructions voluntarily provided by you.

8.3 Payment Information

Payments are processed by secure third-party payment providers.

Depending on your selected payment method, payment providers may collect:

• payment card details;

• billing address;

• cardholder name;

• PayPal account information;

• payment authentication data;

• fraud prevention information.

Fearless Goalkeepers does not store complete payment card numbers, CVV codes, or other sensitive payment credentials on its own servers.

We receive only the payment information necessary to confirm that a transaction has been successfully authorized and completed.

8.4 Fearless Lab – Custom Fit Information

Where you purchase a Fearless Lab – Custom Fit product, we collect additional information required to manufacture your goalkeeper gloves according to your individual specifications.

Depending on the product and manufacturing process, this may include:

• hand measurements;

• finger measurements;

• palm dimensions;

• wrist measurements;

• preferred fit characteristics;

• goalkeeper preferences;

• glove specifications;

• selected materials;

• personalization requests;

• photographs voluntarily submitted for measurement verification;

• production notes;

• manufacturing specifications.

These measurements are collected solely for the purpose of producing your Custom Fit products, improving future orders where requested, providing customer support, and fulfilling our contractual obligations.

We do not use these measurements for automated profiling or marketing purposes.

8.5 Customer Support Information

If you contact us, we may process information including:

• emails;

• contact form submissions;

• live chat messages;

• social media messages;

• telephone communications;

• warranty claims;

• product photographs;

• videos submitted during support requests;

• shipping issues;

• refund requests;

• return requests;

• technical questions;

• correspondence history.

We process this information to respond to your enquiries, resolve issues, improve our services, and maintain an accurate record of customer communications.

8.6 Reviews and User Generated Content

If you voluntarily submit reviews or other content, we may process:

• product reviews;

• ratings;

• testimonials;

• photographs;

• videos;

• comments;

• survey responses;

• giveaway entries;

• ambassador content;

• other content you choose to share with us.

Where permitted by law and our Terms of Service, this content may be displayed on our website, social media channels, or promotional materials.

9. Information We Collect Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies.

Depending on your browser settings and cookie preferences, this may include:

Device Information

• device type;

• operating system;

• browser type;

• browser version;

• screen resolution;

• preferred language;

• time zone.

Technical Information

• IP address;

• internet service provider;

• referring website;

• landing page;

• pages visited;

• session duration;

• click behaviour;

• scroll activity;

• timestamps;

• website navigation.

Shopping Behaviour

We may also collect information relating to your interaction with our online store, including:

• viewed products;

• search queries;

• products added to cart;

• abandoned carts;

• wishlist activity;

• completed purchases;

• purchase frequency;

• preferred product categories.

This information helps us improve website functionality, understand customer preferences, prevent fraud, and optimise the shopping experience.

10. Information Received from Third Parties

We may receive personal data from trusted third parties where this is necessary to provide our services.

These sources may include:

• Shopify;

• payment processors;

• shipping providers;

• fraud prevention providers;

• analytics providers;

• advertising platforms;

• customer support platforms;

• social media platforms;

• marketing partners;

• logistics providers.

For example, payment providers may inform us that your payment has been successfully authorised, while shipping partners may provide delivery status updates.

We treat all information received from third parties in accordance with this Privacy Policy and applicable data protection laws.

11. Legal Bases for Processing Personal Data

Where the GDPR applies, we process your personal data only where a valid legal basis exists.

Depending on the circumstances, processing may be based on one or more of the following legal grounds.

Performance of a Contract

We process personal data where necessary to:

• process your orders;

• manufacture products;

• produce Custom Fit gloves;

• deliver purchases;

• process payments;

• manage your account;

• provide customer support;

• administer returns, exchanges and warranty claims.

Without this information, we may be unable to fulfil our contractual obligations.

Compliance with Legal Obligations

We process certain information where required to comply with applicable laws, including obligations relating to:

• taxation;

• accounting;

• fraud prevention;

• consumer protection;

• product safety;

• legal reporting;

• law enforcement requests;

• court orders.

Legitimate Interests

Where appropriate, we process personal data based on our legitimate interests, provided these interests do not override your fundamental rights and freedoms.

These legitimate interests include:

• improving our products;

• improving website functionality;

• maintaining account security;

• preventing fraud;

• detecting abuse;

• analysing website performance;

• responding to customer enquiries;

• improving customer service;

• measuring advertising effectiveness;

• protecting our legal rights;

• defending legal claims;

• operating our business efficiently.

Whenever we rely on legitimate interests, we carefully assess whether your rights and freedoms outweigh our legitimate business interests.

Consent

Where required by law, we rely on your consent for activities such as:

• email marketing;

• SMS marketing;

• optional cookies;

• personalised advertising;

• newsletter subscriptions;

• certain promotional communications.

You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Protection of Legal Rights

In exceptional circumstances, we may process personal data where necessary to:

• establish legal claims;

• exercise legal rights;

• defend legal proceedings;

• investigate suspected fraud;

• protect customers;

• protect our employees;

• protect our business;

• comply with requests from competent public authorities.

12. Cookies and Similar Technologies

To improve your experience and provide the functionality of our website, Fearless Goalkeepers uses cookies and similar technologies, including pixels, tags, web beacons, local storage, software development kits (SDKs), and similar tracking technologies (collectively referred to as "Cookies").

Cookies help us operate our website efficiently, remember your preferences, improve security, analyse website performance, understand customer behaviour, personalise content where permitted, and measure the effectiveness of our advertising campaigns.

Some Cookies are essential for the operation of the website, while others are optional and are used only with your consent where required by applicable law.

12.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Depending on their purpose, Cookies may:

• recognise your browser;

• remember your shopping cart;

• keep you logged into your account;

• store your preferences;

• improve website performance;

• measure visitor behaviour;

• personalise advertising;

• help prevent fraudulent activity.

Cookies may be placed directly by Fearless Goalkeepers ("First-Party Cookies") or by trusted third-party providers ("Third-Party Cookies").

12.2 Types of Cookies We Use

Strictly Necessary Cookies

These Cookies are essential for the operation of the website and cannot be disabled through our Cookie Banner.

They are used to:

• maintain website security;

• process purchases;

• remember items in your shopping cart;

• authenticate user sessions;

• prevent fraudulent activity;

• load website functionality;

• complete checkout;

• remember privacy preferences.

Without these Cookies, certain services cannot function correctly.

The legal basis for processing is Article 6(1)(b) GDPR (performance of a contract) and Article 6(1)(f) GDPR (our legitimate interest in operating a secure and functional website).

Functional Cookies

Functional Cookies allow the website to remember choices you make and provide enhanced functionality.

Examples include remembering:

• language preferences;

• country selection;

• recently viewed products;

• preferred currency;

• account preferences;

• saved login sessions where applicable.

Where required by law, these Cookies are placed only after obtaining your consent.

Analytics Cookies

Analytics Cookies help us understand how visitors use our website.

They may collect information including:

• pages visited;

• browsing paths;

• session duration;

• click behaviour;

• scroll depth;

• traffic sources;

• conversion events;

• website performance metrics.

This information is aggregated wherever possible and helps us improve website usability and customer experience.

Depending on your location, these Cookies are only activated after obtaining your consent.

Marketing and Advertising Cookies

Marketing Cookies help us measure the effectiveness of our advertising campaigns and display more relevant advertisements.

These Cookies may record:

• products viewed;

• purchases completed;

• abandoned carts;

• advertising interactions;

• campaign performance;

• website visits originating from advertisements.

Where legally required, these Cookies are activated only after you provide your consent.

13. Third-Party Technologies

To operate our online store and provide our services, we work with carefully selected third-party providers.

These providers may place Cookies or process limited personal data on our behalf.

Depending on the services you use, these providers may include:

• Shopify

• Google

• Google Analytics

• Google Ads

• Google Tag Manager

• Google Customer Reviews

• Meta (Facebook & Instagram)

• Meta Pixel

• PayPal

• Stripe

• Shop Pay

• Apple Pay

• Google Pay

• DHL

• courier and logistics providers

• email marketing platforms

• customer support software

• fraud prevention providers

• review collection platforms

• consent management platforms.

The specific providers used may change from time to time as our services evolve.

Each provider processes personal data according to its own Privacy Policy and contractual obligations with Fearless Goalkeepers.

14. Shopify

Our online store is powered by Shopify Inc.

Shopify provides the ecommerce infrastructure that enables us to:

• operate our website;

• process orders;

• manage customer accounts;

• process payments;

• prevent fraud;

• host website data;

• manage checkout;

• provide website security;

• maintain system reliability.

Shopify may process personal information including:

• account information;

• order information;

• payment confirmation;

• device information;

• IP address;

• browser information;

• usage information.

Shopify acts as both a data processor and, in certain circumstances, an independent data controller for specific processing activities described in its own privacy documentation.

15. Analytics Services

We use analytics services to better understand how visitors interact with our website.

Analytics information helps us:

• improve navigation;

• optimise website speed;

• identify technical problems;

• understand customer behaviour;

• improve product pages;

• measure conversion rates;

• improve user experience.

Analytics data is used in aggregate wherever possible and is not intended to identify individual visitors.

16. Advertising Technologies

We use advertising technologies to measure the effectiveness of our marketing campaigns and deliver relevant advertisements.

These technologies may help us:

• measure purchases generated by advertisements;

• understand customer journeys;

• create audience segments;

• avoid showing irrelevant advertisements;

• limit repeated advertisements;

• measure campaign performance;

• improve future advertising.

Advertising technologies may include Cookies, pixels, conversion APIs, server-side tracking technologies, and similar measurement tools.

Where required by applicable law, these technologies are used only after your consent has been obtained.

17. Cookie Consent

When you first visit our website, you may be presented with a Cookie Banner allowing you to choose which categories of Cookies you wish to accept.

Subject to applicable law, you may:

• accept all Cookies;

• reject non-essential Cookies;

• customise your Cookie preferences;

• withdraw consent at any time.

Your Cookie preferences can be updated at any time through our Cookie Settings or other functionality made available on the website.

Withdrawing consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

18. Do Not Track Signals

Some web browsers provide "Do Not Track" ("DNT") settings.

At present, there is no universally accepted technical standard governing how websites should respond to DNT signals.

Accordingly, our website does not currently respond differently to browser-based Do Not Track requests.

You may instead manage your privacy preferences through our Cookie Banner, browser settings, or other available privacy controls.

19. Managing Cookies

Most web browsers allow you to:

• delete existing Cookies;

• block future Cookies;

• receive notifications before Cookies are stored;

• restrict third-party Cookies;

• remove stored website data.

Please note that disabling certain Cookies may affect:

• website functionality;

• shopping cart functionality;

• account login;

• checkout;

• saved preferences;

• personalised features;

• website performance.

Essential Cookies cannot be disabled through our Cookie Banner because they are necessary for the operation and security of the website.

20. Legal Basis for Cookie Processing

Depending on the type of Cookie, the legal basis for processing may include:

• Article 6(1)(b) GDPR – performance of a contract, where Cookies are necessary to provide requested services;

• Article 6(1)(f) GDPR – our legitimate interest in operating, securing, maintaining and improving our website;

• Article 6(1)(a) GDPR – your consent, where required for analytics, marketing, advertising or other non-essential Cookies.

Where consent is required, no non-essential Cookies will be activated until you have provided your consent through our Cookie Banner.

21. How We Share Personal Data

Fearless Goalkeepers does not sell your personal data.

We share personal data only where necessary to operate our business, fulfil our contractual obligations, comply with legal requirements, protect our legitimate interests, or where you have given your consent.

Whenever personal data is shared with third parties, we take reasonable steps to ensure that appropriate contractual, technical, and organisational safeguards are in place.

Depending on the services you use, your personal data may be shared with the following categories of recipients.

21.1 Ecommerce Platform Providers

Our online store is operated through Shopify, which provides the infrastructure necessary to operate our website, process orders, manage customer accounts, host our online store, and facilitate secure transactions.

Shopify processes personal data on our behalf and, in certain circumstances, as an independent controller in accordance with its own legal obligations.

21.2 Payment Service Providers

To process payments securely, we work with trusted payment providers.

Depending on your selected payment method, these providers may process information including:

• payment confirmation;

• billing information;

• transaction identifiers;

• fraud prevention data;

• authentication information.

Fearless Goalkeepers never receives or stores your complete payment card details.

21.3 Shipping and Logistics Providers

To deliver your orders, we share the information necessary for shipment with our logistics partners.

This may include:

• recipient name;

• delivery address;

• telephone number;

• email address where required;

• parcel information;

• order reference;

• delivery instructions voluntarily provided by you.

Shipping providers use this information solely for the purpose of delivering your order and related logistics services.

21.4 Customer Support Providers

Where necessary, customer support software providers may process communications between you and Fearless Goalkeepers.

This may include:

• emails;

• support tickets;

• chat messages;

• warranty claims;

• product photographs;

• return requests.

21.5 Marketing and Advertising Partners

Subject to your consent where required, we may share limited information with advertising and marketing partners to:

• measure advertising performance;

• attribute conversions;

• optimise campaigns;

• build audience segments;

• suppress duplicate advertisements;

• improve customer experience.

Whenever possible, data shared for advertising purposes is limited to what is reasonably necessary.

21.6 Analytics Providers

Analytics providers help us understand website performance and visitor behaviour.

They may process information such as:

• website usage;

• browser information;

• device information;

• pages visited;

• session duration;

• referral sources;

• conversion events.

Where legally required, analytics technologies operate only after obtaining your consent.

21.7 Professional Advisers

We may disclose personal data where necessary to:

• lawyers;

• accountants;

• auditors;

• tax advisers;

• insurers;

• regulatory advisers.

Such disclosures occur only where necessary for the provision of professional services or compliance with legal obligations.

21.8 Public Authorities

We may disclose personal data where required by applicable law or where reasonably necessary to:

• comply with legal obligations;

• respond to lawful requests from competent authorities;

• investigate suspected fraud;

• establish, exercise or defend legal claims;

• protect our customers;

• protect our employees;

• protect our business.

22. International Transfers of Personal Data

Some of the service providers we use operate internationally or may process personal data outside your country of residence.

Where personal data is transferred outside the European Economic Area ("EEA"), United Kingdom, or Switzerland, we ensure that appropriate safeguards are implemented in accordance with applicable data protection legislation.

Such safeguards may include:

• an adequacy decision issued by the European Commission;

• the European Commission's Standard Contractual Clauses (SCCs);

• UK International Data Transfer Agreements where applicable;

• other legally recognised transfer mechanisms.

Where no appropriate safeguard exists, transfers will occur only where permitted under applicable law.

23. Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods depend on the nature of the information and the purpose for which it was collected.

Generally, we retain personal data for the following periods.

Customer Account Information

Account information is retained while your account remains active.

If your account becomes inactive, we may delete or anonymise certain information after an appropriate period, unless retention is required by law or necessary to resolve disputes, enforce agreements, or protect our legitimate interests.

Order Information

Order information is retained for the period required by applicable accounting, taxation, consumer protection, and commercial legislation.

Payment Information

Payment card details are processed directly by our payment providers.

Fearless Goalkeepers does not retain complete payment card information.

Transaction records may be retained where necessary for accounting, fraud prevention, legal compliance, and dispute resolution.

Fearless Lab – Custom Fit Information

Measurements, specifications, production information, and related records submitted through the Fearless Lab process are retained only for as long as reasonably necessary to:

• manufacture your products;

• provide customer support;

• facilitate future re-orders where requested;

• administer warranty claims;

• comply with legal obligations.

Where appropriate, such information may be securely deleted or anonymised once it is no longer required.

Customer Support Communications

Support records may be retained for a reasonable period to improve customer service, resolve disputes, administer warranties, and comply with legal obligations.

Marketing Information

Marketing preferences are retained until:

• you unsubscribe;

• withdraw your consent;

• object to processing;

• or we determine that continued retention is no longer appropriate.

Website Analytics

Analytics information is retained only for the period necessary to produce statistical reports, improve website performance, and fulfil legitimate business purposes.

Where possible, analytics information is aggregated or anonymised.

24. Data Security

Protecting your personal data is a priority for Fearless Goalkeepers.

We implement appropriate technical and organisational measures designed to protect personal data against:

• accidental loss;

• unlawful destruction;

• unauthorised access;

• alteration;

• disclosure;

• misuse;

• cyberattacks.

Security measures may include:

• encrypted communications (HTTPS);

• secure hosting infrastructure;

• restricted access controls;

• authentication procedures;

• password protection;

• role-based access;

• regular software updates;

• security monitoring;

• fraud detection systems;

• data minimisation practices.

Although we use commercially reasonable security measures, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we strive to protect your personal data, we cannot guarantee absolute security.

25. Personal Data Breaches

If we become aware of a personal data breach that is likely to result in a risk to your rights and freedoms, we will respond promptly in accordance with applicable law.

Where required by the GDPR, we will:

• investigate the incident;

• take appropriate containment measures;

• notify the competent supervisory authority within the legally required timeframe;

• notify affected individuals where legally required.

We continuously review and improve our security procedures to minimise the risk of future incidents.

26. Automated Decision-Making and Profiling

Fearless Goalkeepers does not make decisions producing legal or similarly significant effects based solely on automated processing of your personal data.

We may use limited automated processing to:

• personalise website content;

• recommend products;

• measure advertising performance;

• prevent fraud;

• improve customer experience.

These activities do not involve fully automated decisions that significantly affect your legal rights or similarly important interests within the meaning of Article 22 GDPR.

If our processing practices change in the future, this Privacy Policy will be updated accordingly.

27. Your Privacy Rights

Depending on your country of residence and the applicable data protection legislation, you may have one or more of the following rights regarding your personal data.

Where the GDPR applies, you are entitled to exercise the rights described below, subject to the conditions and limitations established by law.

27.1 Right of Access

You have the right to request confirmation as to whether we process your personal data.

If we do, you may request access to the personal data we hold about you together with information including:

• the purposes of processing;

• the categories of personal data concerned;

• the recipients or categories of recipients;

• the expected retention period;

• your legal rights;

• the source of the data where it was not collected directly from you;

• information regarding international transfers;

• information about automated decision-making, where applicable.

27.2 Right to Rectification

You have the right to request that inaccurate or incomplete personal data be corrected or updated without undue delay.

We encourage you to keep your account information accurate and up to date.

27.3 Right to Erasure ("Right to be Forgotten")

You may request the deletion of your personal data where:

• the data is no longer necessary for the purposes for which it was collected;

• you withdraw your consent where consent is the legal basis for processing;

• you successfully object to processing;

• the processing is unlawful;

• deletion is required by applicable law.

This right does not apply where we are legally required to retain certain information or where continued processing is otherwise permitted under applicable law.

27.4 Right to Restriction of Processing

You may request that we temporarily restrict the processing of your personal data in circumstances permitted by applicable law, including where:

• you contest its accuracy;

• the processing is unlawful but you oppose deletion;

• we no longer require the data but you require it for legal claims;

• your objection to processing is pending verification.

27.5 Right to Data Portability

Where processing is based on your consent or on a contract and carried out by automated means, you may request a copy of your personal data in a structured, commonly used and machine-readable format.

Where technically feasible, you may also request that such information be transmitted directly to another data controller.

27.6 Right to Object

Where we process your personal data based on our legitimate interests, you have the right to object to such processing.

If you object, we will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms or where processing is necessary for the establishment, exercise or defence of legal claims.

You may object at any time to the processing of your personal data for direct marketing purposes.

If you object to direct marketing, we will stop using your personal data for those purposes without undue delay.

27.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal became effective.

27.8 Right Not to Be Subject to Certain Automated Decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, where such decision produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law.

As explained in this Privacy Policy, Fearless Goalkeepers does not currently make such decisions.

28. Exercising Your Rights

You may exercise any applicable privacy rights by contacting us using the contact details provided below.

To protect your privacy and prevent unauthorised access to personal data, we may request information necessary to verify your identity before processing your request.

We will respond within the time limits required by applicable law.

In exceptional circumstances, where permitted by law, this period may be extended where requests are particularly complex or numerous.

There is generally no charge for exercising your rights.

However, where requests are manifestly unfounded, excessive or repetitive, we reserve the right to charge a reasonable administrative fee or refuse the request where permitted by law.

29. Marketing Communications

If you have subscribed to receive marketing communications, you may unsubscribe at any time by:

• clicking the "Unsubscribe" link included in our emails;

• updating your account preferences where available;

• contacting us directly.

Even if you opt out of marketing communications, we may still send you service-related communications necessary to administer your account or fulfil your orders, including:

• order confirmations;

• shipping updates;

• payment confirmations;

• warranty communications;

• security notifications;

• important legal notices.

30. Complaints

If you have any questions or concerns regarding the processing of your personal data, we encourage you to contact us first so that we may attempt to resolve the matter promptly and fairly.

If you believe that your rights under applicable data protection legislation have been infringed, you also have the right to lodge a complaint with the competent supervisory authority.

For individuals located in the European Union, this is generally the supervisory authority of your habitual residence, place of work or the place of the alleged infringement.

Where Fearless Goalkeepers acts as Data Controller in Greece, the competent supervisory authority is the Hellenic Data Protection Authority (HDPA), without prejudice to your right to contact another competent supervisory authority where permitted by law.

31. Contact Information

If you have any questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like further information about how your personal data is processed, you may contact us using the details below.

Fearless Goalkeepers

ANGELOPOULOS DIMITRIOS TOU GEORGIOU

K. Palaiologou 54
Nea Erythraia
Attika 14671
Greece

Email: info@fearlessgoalkeepers.com

Telephone: +30 2106205183

32. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in:

• applicable legislation;

• regulatory guidance;

• our products or services;

• business operations;

• technology;

• security practices;

• data processing activities.

The most recent version will always be published on our website together with the updated "Last Updated" date.

Where required by applicable law, we will notify you of material changes or obtain your consent before such changes become effective.

33. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Greece and, where applicable, the General Data Protection Regulation (EU) 2016/679 ("GDPR") and other applicable European Union data protection legislation.

Nothing in this Privacy Policy limits or excludes any mandatory rights granted to you under applicable consumer or data protection laws.

Last Updated: July 8, 2026